Twilio Flex is now embeddable. A new SDK, Salesforce Voice GA, and consumption-based pricing target AI-scale contact center deployments.

In 1969, with the Cultural Revolution raging at home and tensions rising abroad, Chinese leader Mao Zedong instructed four elder military leaders to study the relationships between China and the world ...

On the one hand, delegations from each country met in person last weekend for the first time in a decade, and they negotiated through the night in hopes of forging a lasting peace settlement. The ...

The teams that succeed with Node.js migration are not the ones who moved fastest. They are the ones who spent the most time ...