Twilio Flex is now embeddable. A new SDK, Salesforce Voice GA, and consumption-based pricing target AI-scale contact center deployments.

The department is planning to bring together staff from the police department, public works, county emergency teams, and more to create an in-person command center. “The likelihood in the city of ...

The collaboration brings together Notre Dame's Wilson Sheehan Lab for Economic Opportunities (LEO), Catholic Charities Fort Worth, and Goodwill Industries of Michiana. The goal is to give those who ...