During my 30 years in the power industry, including as a state public service commissioner, five years as a FERC commissioner, president of NARUC, and chair of PG&E’s board, I’ve recognized the value ...

While admitting that a software compatibility issue has resulted in instances of overbilling and underbilling, city and Texarkana Water Utilities officials insist that new water meters are functioning ...

ALBANY, Ga. (WALB) - Some Albany utilities customers say the city’s transition to the new Smart Meters aren’t making the grade during the first phase of the switchover. As we’ve reported the city is ...

KPRC 2 Investigative reporter Amy Davis uncovered billing problems in a years-long investigation. She explains who will get the new meters and what it means for customers’ water bills. The $8.5 ...

EVERETT — After Snohomish County Public Utilities District began replacing more than 400,000 electromechanical meters with advanced digital meters in 2023, at least one resident is unhappy with the ...

SAN ANTONIO - Love them or hate them, Smart Meters are being installed city-wide. Since installation began nearly three years ago, we've received a fair share of complaints from FOX SA viewers about ...

DAD-OF-TWO Jake Gordon has spent five years battling an energy giant over his dumb smart meter that has never worked. He’s ...

Brits have been warned about new regulations that could result in them receiving £40 in compensation payments. According to energy regulator Ofgem, over 70% of British households have a smart or ...

For new problems first arising on or after 23 February, you'll be eligible for £40 in automatic compensation ...