Market pressures, competitive differentiators, customer service expectations and new capabilities are just a few of the reasons that insurers are sprinting to enable new technologies and processes ...

With the release of ChatGPT and other large language models, generative AI has clearly caught the public’s attention. This new awareness, particularly in the public sector, of the tremendous power of ...

The first two phases of the project incorporated in-depth data analysis, benchmarking exercises, stakeholders interviews, and establishing working groups to understand the current state and potential ...

Phase 1: Define the Future promotes a collective understanding and approach on the overall engagement. Phase 1 included an extensive data collection process and gathering insights from stakeholders ...