During my time as a PIP assessor, I often met people who told me they had no difficulty with a task, only for it to become clear, with careful questioning, that they were relying on extreme coping ...

How can I determine if a problem rises to the level of requiring a performance improvement plan (PIP)? A PIP is a concentrated effort on a particular problem in one area that requires systematically ...

A parent has shared how they were refused Personal Independence Payment despite struggling to leave home due to ongoing health issues, scoring zero points in their assessment ...