Messenger is all about bots now. As expected, Facebook unveiled the Send and Receive API at its F8 conference. It lets you create bots for Messenger to search for things and interact with businesses.

Telegram Messenger is quite popular, more than you might think. It’s not yet on the same level as WhatsApp. Now, one of the best features of Telegram is the ability to use Bots to improve the service.

This year, we’ve watched Apple, Google, Facebook, Samsung, Microsoft, and many other tech giants make acquisitions or launch products to get into the bot business. They’re building bot ecosystems ...

Estimates place the number of contact center agents in the United States at roughly 1.8 million, and the industry’s turnover rate averages between 30 percent and 45 percent. Those statistics are ...

Pullstring — née ToyTalk — today launched its eponymous product out of private beta and into the hands of creators of conversational interfaces everywhere. Out of the box, creators can make bots for ...

Over the last five or so years, Discord has consistently shown that it is the instant messaging platform for not only gamers but anyone looking to message, video chat, or stream with friends online.

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Businesses and developers will be able to make bots for the newly ...

Only after glimpsing over Android's history do we find just how frequently the operating system reinvigorated the user experience by trying out new features. Remember Androidify, an app created by ...